How To Manage Your Herbidoor Meal Box

You can now select your own delivery day!

All Herbi meals are made fresh to order by our team of chefs each week and delivered to your door fresh, ready to heat and eat. Choosing your delivery day is really easy: simply select your preferred delivery day at checkout from the next available days. Our delivery time is between 8am to 6pm. We are unable to give you an exact time for delivery at time of order.

Once you are on a meal box subscription though, each order (after your initial order) will process on the same day you process your order (e.g. if you ordered on a Wednesday, your orders will process every Wednesday of the week). So you don't have to stress about making the cut off. The only thing you need to worry about is making any meal changes on before your order processes. You will receive an email notification reminding you to make any changes approximately 24 hours before your next order is processed.

Making changes to your meals

If you need to make changes to your meals, you should do so before your orders process each week and edit your meals for the coming delivery cycle.

To do this simply log into your account (via the menu or 'person' symbol on our website) and click on Manage Subscription. On the right hand side you will see that there are options to pause, skip, cancel and resume your meal box subscription.