FAQ


Find Answers To Your Questions About Herbi, HerbiDoor, Delivery, Product Rotation & Much More

 

WHERE DOES HERBI DELIVER TO?

Delivery areas are expanding all the time. Herbi is working hard behind the scenes to find stockists in your area too ;-)

Here is the current delivery area and days:

https://herbidoor.com/pages/delivery-info

You can also search by postcode or town/suburb at any time on the herbidoor.com website.

 

WHAT DAY AND TIME DOES HERBI DELIVER MY MEALS?

Orders are finalized at 8 pm each Wednesday.

Fresh ingredients are sourced Thursday morning

Northern NSW orders are delivered fresh (You can freeze the meals if you wish) every Tuesday.

South East QLD orders are delivered fresh (You can freeze the meals if you wish) every Monday. 

On Sunday Herbi has a rest day :)

Herbi, is doing his best to reduce waste and asks that you leave an esky or cooler bag out for him if you won't be at home. Failure to do so may mean you noms spoil and that will make both you and Herbi sad :(

 

I THOUGHT DELIVERY WAS FREE... WHY IS THERE A CHARGE?

Delivery is FREE on orders of $70 and more.

Orders between $69.99 and $50 incur a $5 delivery fee.

Orders under $50 including those that are lucky to utilize a discount code which rings the order below $50 will incur a $10 delivery fee.

Herbi suggests getting yourself some more delicious Noms instead of paying for delivery.

 

SPECIAL DELIVERY INSTRUCTION OR MEAL VARIATIONS

At the completion of your order, you will find a space to let Herbi know about any special delivery instructions.

You can also ask for slight meal changes here too. For example, you may not like jackfruit and want it to be removed from the meal. Please note there are limitations to what can and can't be changed regarding the meals to keep it cost effective for both You and Herbi :)

 

HOW DOES THE MENU WORK?

Currently, Herbi has a menu of 40+ scrumdiddlyumptious meals and rotates the menu so you never get bored

The rotation works as follows:

In week 1 you will be able to order meals 1-5 being:

Creamy Potato Bake With Rainbow Greens Power Salad

Bake:

Potato, Onion, Silken Tofu, Black Pepper, Chives, Coconut Yogurt, Mushrooms, Garlic, Paprika and Nutritional Yeast

Power Salad:

Black-Eyed Beans, Apple Cider Vinegar, Red Cabbage, Kale, Olive Oil, Spring Onion, Garlic, Himalayan Rock Salt, Carrot, Quinoa, Black Pepper, Lemon Juice

 

Cashew Cream Lasagna

Tomato, Sweet Potato, Lentils, Garlic, Himalayan Rock Salt, Cashews, Nutritional Yeast, Apple Cider Vinegar, Tofu, GLuten-Free Lasagna Noodle, Basil & Spinach

Indian Buttered Chick-Pea

Almond Butter, Onion, Garlic, Curry Powder, Cumin, Himalayan Rock Salt, Cayenne Pepper, Vegetable Stock, Tomato Paste, Chick Peas, Coriander, Lime, Coconut Milk, Molasses & Basmati Rice

Burrito Bowl

Tomato, Himalayan Rock Salt, Red Onion, Coriander, Lime, Coconut Oil, Capsicum, Smoked Paprika, Cumin, Cayenne Pepper, Oregano, Black Pepper, Yellow Mustard Seeds, Jackfruit, Tomato Paste, Soy Sauce, Apple Cider Vinegar, Molasses, Brown Vinegar, Basmati Rice, Garlic, Black Beans & Crushed Gluten-Free Corn Chips

Pineapple Sweet & Sour Tofu

Sweet & Sour Sauce, Tofu, Spring Onion, Carrot, Celery, Zucchini, Pineapple & Wild Rice

In week 2 you will be able to order meals 6-10 being:

Pad Thai

Bok Choy, Garlic, Carrots, Tamarind Paste, Sriracha Sauce, Soy Sauce, Almonds, Lime, Sesame seeds, Rice Noodles, Tofu, Molasses, Coriander

Lentil Shepherds Pie

Garlic, Carrot, Celery, Bay Leaf, Lemon, Thyme, Nutritional Yeast, Peas, Spring Onion, Himalayan Rock Salt, Black Pepper, Cherry Tomato, Sweet Potato, Green Lentils

Mint Green Lentil Dahl with Aloo Masala

Dahl:

Green lentils, Turmeric, Nutalex, Cumin Seeds, Onion, Himalayan Rock Salt, Black pepper, Mint, Parsley, Potato, Black Mustard Seeds, Asafoetida, Fenugreek Seeds, Curry Leaves, Garlic, Green Thai chili, Peas, Coriander, Ginger

Aloo Masala:

Potato, Black Mustard Seeds, Asafoetida, Fenugreek Seeds, Curry Leaves, Garlic, chopped, Onion, Peas, Ground Coriander, Turmeric, Ginger, Himalayan Rock Salt, Coriander 

Sun-Dried Tomato & Avocado Cream Pasta

Gluten Free Pasta Spirals, Avocado, Garlic, Coconut Yogurt, Parsley, Basil, Himalayan Rock Salt, Black Pepper, Spring Onion, Peas, Sundried Tomato, Lemon, Rocket

Nacho's Nacho's Man

Onion, Garlic, Black Beans, Kidney Beans, Chili Powder, Oregano, Cayenne Pepper, Himalayan Rock Salt, Red Onion, Coriander, Nutritional Yeast, Olives, Cherry Tomato, Lime, Tomato, Tomato Paste, Paprika, Garlic Powder, Gluten-Free Corn Chips, Corn, Spring Onion, Jalapeno

In week 3 you will be able to order meals 11-15 being:

Rogan Josh Pot Pie

Potato, Turmeric, Carrot, Cauliflower, Broccoli, Peas, Onion, Nutalex, Gluten-Free Flour, Vegetable Stock, Almond, Curry Powder, Himalayan Rock Salt, Black Pepper, Celery Seed, Chickpeas, Ginger, Garlic, Green Cardamom Pod, Bay Leaf, Cinnamon, Cumin Seeds, Coriander Seeds, Garam Masala, Lemon, Parsley

Teriyaki Quinoa Stir Fry

Quinoa, Sesame Oil, Zucchini, Carrot, Broccoli, Red Capsicum, Yellow Capsicum, Mushroom, Himalayan Rock Salt, Peas, Sesame Seeds, Brown Rice, Soy Sauce, Ginger, Garlic Powder, Molasses, Cornstarch

Mac & Cheese with Green Peas

Gluten-Free Elbows, Red Capsicum, Chili Powder, Cayenne Pepper, Himalayan Rock, Salt, Lemon, Nutritional Yeast, Hemp Seeds, Garlic, Carrot, Peas, Paprika, Coconut MilkGarlic Powder, Peas

Spaghetti Bolognese

Onion, Garlic, TVP (Contains Gluten), Tomato Paste, Tomato, Oregano, Salt, Pepper, Parsley, Bay Leaf, Gluten-Free Spaghetti

South Western Chipotle Chili

TVP (Contains Gluten), Spinach, Capsicum, Vegetable Stock, Chipotle Paste, Smoked Paprika, Salt, Oregano, Cumin, Garlic, Tomato, Onion, Potato, Green Beans, Corn

In week 4 you will be able to order meals 16-20 being:

Yellow Curry

Green Lentils, Spring Onion, Garlic, Ginger, Himalayan Rock Salt, Curry Powder, Turmeric, Cayenne Pepper, Coconut Milk, Brown Sugar, Lemon, Zucchini, Basmati Rice, Green Beans

Thai Buddha Bowl

Unsweetened Coconut Milk, Sea Salt, Spring Onion, Garlic, Ginger, Red Curry Paste, Soy, Lime, Brown Sugars, Cornstarch, Carrots, Cherry Tomato, Coriander, Snow Peas, Almonds, Red Cabbage, Almond Butter, Coconut Milk, Basmati Rice, Extra Firm Tofu

Stroganoff with Roasted Rosemary Potato Gems

Potato, Himalayan Rock Salt, Pepper, Rosemary, Green Beans, Gluten-Free Plain Flour, TVP (Contains Gluten), Onion, Mushroom, Worcestershire Sauce, Coconut Yogurt, Vegetable Stock

Fettuccine Alfredo

Cauliflower, Mushrooms, Extra Virgin Olive Oil, Garlic, Unsweetened Almond Milk, Nutritional Yeast, Lemon, Nutalex, Onion Powder, Garlic Powder, Himalayan Rock Salt, Pepper, Gluten-free Fettuccine, Parsley

Buffalo Cauliflower Tacos

Cauliflower, Almond Milk, Gluten-Free Flour, Garlic Powder, Cumin, Paprika, Himalayan Rock Salt, Ground Pepper, Tomato Paste, Sriracha Sauce, Nutalex, Red Cabbage, Tomato, Lime, Green Capsicum, Chickpea Flour, Tapioca Four

The rotation will then go back to week 1 and begin again

 

HOW ARE THE CALORIES CALCULATED?

Herbi uses MyFitnessPal and the Australian Nutritional Guidelines of 2000 calories per a day. Please bear in mind that everyone's nutritional needs are different and that your own circumstances should be considered before ordering any meals from herbidoor.com 

This information can be found on each of the product pages and displayed as one of the meal photos.

 

WHAT IS IN THE MEALS & HOW DO I CHECK FOR ALLERGENS?

On each of the product pages below the description of the meal, you will find all of the ingredients listed for each meal.

 

WHERE ARE THE MEALS PREPARED?

All your noms are prepared in a commercial vegan ONLY kitchen. Although Herbi takes every precaution to avoid gluten, peanuts, and other allergens there may be traces in the meals as the kitchen is currently shared with other Vegan businesses.

 

WHERE ARE THE INGREDIENTS SOURCED FROM?

Herbi hits the road early on a Thursday sourcing his fresh ingredients from local farmers in the Northern Rivers Area and also local Health Food Stores. This ensures the freshest ingredients for you and Herbi loves to support the local business community :)

All allegen information and ingredients used are listed in the description of each meal on the herbidoor.com website. Please check each this information on each meal before ordering.

 

WHAT PACKAGING DO YOU USE?

Herbi is currently using Specialty Packaging Australia Trays

 

HOW LONG DO THE MEALS LAST?

Herbi recommends that you eat all the meals within 10 days when refrigerated and it is always best to check the meal before consumption.

If you choose to freeze the meals the shelf life is significantly longer - up to 8 weeks. Once again check the meals once defrosted and reheated before consumption. 

 

HOW BIG ARE THE MEALS?

Herbi's meals come in two sizes 350g and 500g.

The 350g meal is designed for a single meal for 1 person.

On the other hand the 500g meals are designed for the bigger eaters and can also be split between two (2) people and may need a side salad to be made to accompany the meal.

Herbi recommends that you chose the size that is relevant to you and your nutritional goals :)

 

HOW DO YOU USE MY INFORMATION, IS MY PRIVACY PROTECTED?

Personal information about you and your order is between you and Herbi only and we take this very seriously.

The herbidoor.com website is a security protected and an https secure network address for your protection.

You can find out more here:

https://herbidoor.com/pages/privacy-policy

For more legal documentation including returns, terms and conditions and our disclaimer please view any of the below pages:

https://herbidoor.com/pages/return-exchange-policy

https://herbidoor.com/pages/disclaimer

https://herbidoor.com/pages/terms-conditions

 

If you have any other questions not listed here please reach out to Herbi on his mobile +61 404 733 999 or email him, [email protected]

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