Help Center

You can now choose your preferred delivery day at checkout. Simply choose your delivery day on the calendar and your delivery will arrive on that day. Delivery time is between 8am to 6pm. We are unable to give you an exact time for delivery at time of order.

Be Cool, our refrigerated courier company will text you the evening before your delivery is scheduled to arrive with your tracking link and an ETA for your order. If you don't receive that text, or you have any questions about your delivery, please let us know. We are here to help.

You sure can. However, it must be no later than midnight on the night you ordered. 

Please email meals@herbidoor.com and quote the following: 

   - Name

   - Contact Number

   - Order Number.

Herbi takes no responsibility for orders not reaching the correct destination if an incorrect address is provided. Please double-check your details when checking out. As meals are sent via refrigerated courier, we cannot deliver to a parcel locker or PO Box. 

We deliver to most areas within Queensland, New South Wales, the ACT and Victoria. Except very regional or remote areas. 

We also deliver to most metro areas in Tasmania, South Australia and Western Australia. 

You can search your postcode on our homepage to see if we deliver to you. 

As Herbi hand makes the food in batches we cannot make alterations to individual meals.

He recommends that you read the ingredients listed with each meal before making your selection for any ingredients that you may be allergic to or you find yucky.

Herbi uses Chronometer and the Australian Nutritional Guidelines of 2000 calories per a day. Please bear in mind that everyone's nutritional needs are different and that your own circumstances should be considered before ordering any meals from herbidoor.com 

This information can be found on each of the product pages by clicking on each individual product.