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Herbi is your friendly Plant Based delivery Dino :)

Delivering delicious vegan noms across Australia... woohoo!!!

Herbi has designed a wide range of home delivery meals and snacks to cater for:

- People looking to transition to plant based eating with his mock meat range
- Classic whole food favourites that will remind you of homes home cooking without the cruelty
- There is also a Dietician and Nutritionist approved menu that follows oil free whole food plant based guidelines

All Herbi's meals are delivered fresh and not frozen directly from our cruelty free kitchen directly to your door yay ;)

We have an optional subscription service that you can choose to opt in to. Some of our regulars like to do this so that they don't forget to place their order before the cut off time. 

Herbi has designed his meals to contain optimal amounts of protein, nutrient dense vegetables (nature's superfoods) and give you the convenience of not having to prepare and cook meals yourself while maintaining a busy and healthy lifestyle.

We source locally grown, spray free produce from farms around south east Queensland and Northern NSW. 

Unfortunately no exact time can be provided for delivery as there are circumstances that are out of Herbi's control including traffic and weather. Your meals will arrive between 6am and 6pm on your prescribed day of delivery.

Depending on where you are located our delivery provider may provide text updates and tracking. Please ensure you provide us with your correct mobile number so that we can keep in touch. 

Please check out our delivery info section for what day your meals will arrive - https://herbidoor.com/pages/delivery

By ordering from HerbiDoor's online store you allow your delivery to arrive and be placed in a safe place outside your home if you are not in attendance.

You can choose to have your meals delivered to your place of work as long as it is within Herbi's delivery area.

All meals are delivered fresh and with non toxic gel ice packs and the packaging is designed to keep your meals chilled and fresh until you arrive home.

You sure can :)

However, it must be no later than midnight on the night you ordered. 

Please email meals@herbidoor.com and quote your - Name, Contact Number and Order Number.

Herbi takes no responsibility for orders not reaching the correct destination so please double check your details when checking out.

As meals are sent via refrigerated courier we cannot deliver to a parcel locker.

Herbi's delivery areas are expanding all the time. 

Herbi is working hard behind the scenes to find stockists in your area too ;-)

Currently Herbi Delivers to areas of Queensland, Northern Territory, Tasmania, New South Wales, Australian Capital Territory, South Australia and Victoria. 

You can check if Herbi delivers to you, and on what day, by searching for your postcode here at - https://herbidoor.com/pages/delivery

No, there is currently no minimum order amount. 

However, shipping does decrease the more meals you order. 

For orders between $0 - $49.99, shipping is $25 

For orders between $50 - $74.99, shipping is $15 

For orders between $75 - $149.99, shipping is $10 

For orders over $150, shipping is free 

For orders between $0 - $49.99, shipping is $25 

For orders between $50 - $74.99, shipping is $15 

For orders between $75 - $149.99, shipping is $10 

For orders over $150, shipping is free 

Depending on your courier company, we try offer as up to date tracking information on deliveries as possible. All of our delivery companies will send an SMS either the evening before, or day of your delivery. This will come from the courier company, not from us so please ensure your details are correct and that you provide a mobile, not a landline when you checkout. The courier companies we use offer tracking in NSW, ACT, QLD, NT, SA and TAS. In Victoria you will only receive a text in the morning of your delivery to let you know your delivery will be arriving, at this stage there isn't live tracking available. 

Our deadline for each delivery cycle is Sunday at 11:59pm, no matter where you live. 

You can order any time throughout the week however and your meal will be delivered as per the delivery schedule outlined on the delivery info page - https://herbidoor.com/pages/delivery

If you are already on a recurring meal pack, your box will charge Friday each week. 

We certainly do! 

Subscriptions are totally optional, however you do save $$ when you sign up to a subscription. 

You can sign up to a subscription box here - https://herbidoor.com/collections/subscriptions

If you need to cancel your order for any reason please email meals@herbidoor.com with your Full Name, Contact Number and Order Number as soon as possible. 

Unfortunately if it is after 11:59pm on the day you ordered we cannot offer a refund as Herbi's team will be cooking and preparing your delivery the very next day.

Not at all, Herbi's drivers will leave your delivery in a safe place at your designated address.

If you have any special instructions please add them to the "Delivery Instructions" section of the shopping cart when checking out.

Please make sure any companion animals are secured so that our drivers have safe access to your front door for delivery. 

You sure can. You can either choose a one off order by selecting your meals and adding them to your shopping cart. 

Or if you would prefer to subscribe and save a few dollars, you select the size of your meal box, and then select your meals. To change your meals each week you just need to log into your membership portal before Thursday each week to ensure that your order processes with the meals you want each week.

You will just need the delivery details and to make payment in full for your order before it is accepted.

Once you have completed your checkout we don't need anything further from you - only for you to enjoy your delicious noms once they arrive. 

After selecting your delicious noms and providing you contact and delivery information you will be directed to complete your order with payment.

Herbi accepts various payment methods including all major debit and credit cards, AfterPay, Paypal and more.

Order cannot be completed without payment being finalised.

If you are on a subscription your payment will process each Friday. Changes to your meal selections need to be made no later than Thursday each week. 

If you are on a subscription you will need to make sure by Thursday also that if you need to pause, or skip an order that is arranged, otherwise your order will process on Friday. Once it processes, it is final. 

If your payment bounces your payment will retry again on Saturday before the Sunday cut off. If your subscription is unable to be processed before the Sunday cut off, you will unfortunately miss out on that week. 

Herbi's menu price is $12.50 for individual meals. 

If you subscribe, you will save $1 per meal. 

From time to time Herbi will offer specials and discounts through his email newsletters, text messages, advertising and via various social media platforms.

If you are lucky enough to receive one of these coupon codes you can add it to the Discount Code section of the shopping cart before making payment to finalise your order.

Unfortunately if you do not enter the code or enter it incorrectly and proceed with finalising your order and making payment the code cannot be added afterwards by Herbi's Dino team or by yourself.

Please double check your order before completing to ensure the code has been applied. 

Yes, for sure! 

Sign up to Herbi's referral rewards program here - https://herbidoor.com/pages/referral

Give your friends the gift of 20% off their order, and you earn 20% off your next order too. 

If you have trouble applying your 20% off discount code to your subscription simply email us at meals@herbidoor.com and we will take care of it for you. 

For each friend you refer, you earn a 20% off discount coupon. They can't be used on the same order however, but you can use them on subsequent orders. 

Some of the creative places people share their codes are Instagram posts, Instagram stories (swipe up), replies to posts in Facebook groups, blogs, friends and family! 

Herbi sure does!

Check them out here - https://herbidoor.com/products/gift-card

Yes, Herbi offers free delivery on orders over $150... WOOHOO!

As Herbi hand makes the food in batches we cannot make alterations to individual melas. 

He recommends that you read the ingredients listed with each meal before making your selection for any ingredients that you may be allergic to or you find yucky.

Herbi uses Chronometer and the Australian Nutritional Guidelines of 2000 calories per a day. Please bear in mind that everyone's nutritional needs are different and that your own circumstances should be considered before ordering any meals from herbidoor.com 

This information can be found on each of the product pages by clicking on each individual product.

On each of the product pages below the description of the meal, you will find all of the ingredients listed for each meal.

Herbi understands that you may have specific dietary needs, so some meals may not be suitable.

While we are cautious when it comes to meal preparation and careful to ensure that cross contamination is avoided we do use peanuts and have dishes that contain gluten made in our kitchen. 

Your allergy is your responsibility. 

He sure does and you can fid them here: https://herbidoor.com/collections/gluten-free-range

Please note Herbi's kitchen does contain meals that use gluten.

All necessary precautions are made to eliminate and gluten from his gluten free meals. However if you have severe Coeliac allergies Herbi's food may not be for you :(

Herbi sources his fresh, spray free produce from local farmers in the South East Queensland and Northern Rivers Areas. Plus we also get bulk goods from our local bulk food health store. This ensures the freshest ingredients for you and Herbi loves to support the local business community :)

The remaining ingredients are sourced from Australian wholesalers. 

All allergen information and ingredients used are listed in the description of each meal on the herbidoor.com website. Please check each this information on each meal before ordering.

All meals come labelled with their used by date. 

If you choose to freeze the meals the shelf life is significantly longer - up to 8 weeks. Once again check the meals once defrosted and reheated before consumption. 

Herbi's range of meals are all 400g. 

All your noms are prepared in Herbi's commercial, Council approved 100% vegan kitchen. Herbi HQ is located in Burleigh on the Gold Coast.

Herbi's meals range in plant based vegan protein sources and vary from meal to meal.

You will definitely receive adequate protein to sustain a healthy lifestyle and if you're in doubt contact your local medical practitioner or one of Herbi's recommended Nutritionists/Dieticians to find out more. You can find their individual contacft details on each of their approved meals in the products section.

Herbi's meals come primarily in 3 ranges:

1- Transitional meals that utilise mock meats to assist people wanting to try or transition to a vegan plant based diet

2- Healthy staples that include whole foods and a balanced ratio of fats, proteins and carbohydrates

3- Dietician and Nutritionist approved meals that fall under the healthiest banner of Whole Food Plant Based

You can use Herbi's meals as part of your weight loss goals.

The short answer is no...

Some of Herbi's ingredients are organic but none of his meals are certified organic. 

To keep all meals cost effective and budget friendly we chose not to go with certified organic ingredients as this would increase the cost dramatically. 

We do use organic ingredients, and also spray free, locally grown produce.

All of the Dietician and Nutritionist meals are, and some of the standard menu are too.  

You can check the ingredients and nutritional information for each meal by clicking on each individual product and double checking before ordering.

You can find all whole food plant based meals here - https://herbidoor.com/collections/whole-food-plant-based

The range varies from season to season, but we do like to offer a signifcant number of our meals as WFPB options. 

All of Herbi's meals are vegan. We are actually certified by Vegan Australia, which has very strict standards around the manufacturing of vegan products. 

If you are wanting to reheat your meals in the oven please remove them from their packaging and add the contents to a oven proof baking dish or similar to reheat.

Please be careful and remove the reheated dish safely as it will be hot.

As we use PLA biodegrabable containers, they are not suitable for use in the oven. 

Herbi's meals are designed to be reheated in a microwave by piercing the film and reheating for 2-5 minutes depending on the power of your microwave.

If your meal has a biodegrable sugarcane sauce container contained within it (like the Chana Masala or Mexican Burrito Bowl) please ensure you remove it first from the container before heating. 

As this container is made from a more delicate version of PLA it is unable to be microwaved. 

You certainly can :)

They will last for 3-6 months depending on your freezer.

All Herbi's meals and packaging are designed to withstand 2 full days of transit for delivery.

Then, on top of that the insulated cartons are designed to remain fresh at your doorstep for approximately 8-12 hours depending if they are left in shade or direct sunlight.

The gel ice packs can be partially melted when you receive your package which is not unusual. 

To check your meals are safe for consumption they need to be cool to the touch. 

Each of your meals will have expiry dates printed on the individual sleeves so you can rest assured your meals are fresh and ready to consume.

Unfortunately not at this stage :(

Due to the sheer size of Herbi's delivery area, Australian Health & Safety guidelines and Food Safety Standards packaging returns are just not possible.

However if you have an idea on what Herbi could implement when it comes to a collection and recycling program he is all dino ears to hear from you.

Unfortunately this is forbidden by Australian Food Safety Standards for meal deliveries :(

Herbi's meals are all packaged in microwave safe containers (not oven proof) and heat sealed with a clear film.

The trays are BPA free and do not leach this nasty toxins into your food.

Unfortunately we cannot offer compostable containers at this time due to Food Safety Standards. The compostable biocane products currently on the market do not meet food safety requirements for ready made meals.  The standards are more strict for ready made meals than takeaway as the food needs to stay fresh for longer. 

We are constantly on the look out for more environmentally friendly products that adhere to food safety standards. If you find anything that you think Herbi should implement please email us at meals@herbidoor.com 

Although Herbi is a dinosaur he is up with the times and takes advantage of modified atmospheric packaging food safe machinery.

This process keeps the food deliciously fresh by removing the oxygen from the space left in the tray between the meal and the clear film.

In turn this slows the growth of bacteria, oxidation and nasty organisms that spoil food and is 100% safe to improves the life of the food without the need for nasty preservatives and additives.

Personal information about you and your order is between you and Herbi only and we take this very seriously.

The herbidoor.com website is a security protected and an https secure network address for your protection.

You can find out more here:

Privacy Policy

For more legal documentation including returns, terms and conditions and our disclaimer please view any of the below pages:

Return & Exchange Policy

Disclaimer

Terms & Conditions

Herbi may share details regarding your order with courier companies to fulfill your order on delivery day.

If you have any other questions not listed here please reach out to Herbi's right hand man, Matt on his mobile number +61 0478 078 071 or email him, meals@herbidoor.com